Data Maintenance

Enhanced 9-1-1 depends on accurate addressing in order to route emergency calls to the correct Public Safety Answering Point. In order for the system to be work optimally, the addressing data must be maintained.

Appointing an Addressing Officer

Administrative rules adopted by the Bureau require each municipality and plantation participating in the program to appoint an Addressing Officer. This person is responsible for approving and providing address information to the Bureau, local phone companies, and the Enhanced 9-1-1 service provider. County Commissioners with Unorganized territories should also designate an Addressing Officer.

Addressing Officer Appointment Form

Find the Addressing Officer for a community

Addressing Officer Responsibilities

The Bureau published, The Enhanced 9-1-1 Addressing Officer Manual, that outlines many of the responsibilities of the Addressing Officer.

Ideally, the Addressing Officer should be familiar with town processes and be available during the day. In most communities, this position assigns new addresses, maintains the emergency network, and resolves database discrepancies identified by the Enhanced 9-1-1 system.

Changes to Report

Changes within a community that should be reported, the appropriate form, and who should receive it are listed below:

• New roads, road name changes, road extensions: Road Update Form
  Provide to: Verizon, Maine GIS, and local phone companies

• Changes in emergency response for the whole town or part of a town:
  Emergency Service Zone Form
  Provide to: Emergency Services Communication Bureau

Towns do not need to report to the Bureau sale of existing structures or assignment of new addresses within the existing road range index. A list of addresses assigned to specific tax parcels should be maintained but there is no need to maintain individual telephone numbers.